Hello Facebook!*Two months ago I can't log in my account! They asked me to confirm the...

GetHuman-abbaska's customer service issue with Facebook from June 2018

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GetHuman-abbaska's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-abbaska will want to follow the link below to head to their help center. We will check on GetHuman-abbaska later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-abbaska's own words
Hello Facebook!*Two months ago I can't log in my account! They asked me to confirm the name! When I confirmed my name, they message me: (we have reviewed your report and it appears that your account issues have been resolved. If it happens again, please email this response to the detailed information and we will do our best to help) anad until now i can't to login to my accoubt*please help me te rocever my account because is very important for me*Thank you very much for helping.**My Email Adress: *****@***.com**facebook
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Facebook

Customer service issue
Reported by GetHuman-abbaska
Jun 30th, 2018 - 10 mons ago
I have an issue with Facebook too
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GetHuman-abbaska started working on this issue
Jun 30th, 2018 8:12am