Authenticator Required-never receive code!!!

GetHuman-laslaman's customer service issue with Facebook from June 2018

8 views
 | 
59733 similar
 | 
0 following
Help with my Facebook issue
GetHuman-laslaman's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-laslaman will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-laslaman can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-laslaman's own words
Was just changing password. Logged out of all devices to reset ... A friend was hacked. I opened the link sent from him. Realized it was bogus. I then went in and changed my password to my facebbok page to try and protect it. Can not get back in. Facebook not accepting my phone number, code generator not working. Sent image of me with code written on paper in my hand. Need to get in to my account.
The instructions take for granted that you are still logged in on one of your devices
Want into my account
Been with FB since ****. Admin several groups with positive message
FB will not except my phone number so can not authenticate
I have an issue with Facebook too
How GetHuman-laslaman fixed the problem
We are waiting for GetHuman-laslaman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-laslaman fixes it.
This email address isn't valid

Facebook

Facebook and Messenger
Customer service issue
Reported by GetHuman-laslaman
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 59733 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-laslaman started working on this issue
Jun 30th, 2018 4:37am
GetHuman-laslaman indicated the issue is not fixed yet.
Jun 30th, 2018 1:15pm
GetHuman-laslaman indicated the issue is not fixed yet.
Jun 30th, 2018 1:29pm
GetHuman-laslaman indicated the issue is not fixed yet.
Jun 30th, 2018 1:33pm
GetHuman-laslaman indicated the issue is not fixed yet.
Jun 30th, 2018 1:35pm