GetHuman-laslaman's customer service issue with Facebook from June 2018
Help with my Facebook issue
GetHuman-laslaman's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-laslaman will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-laslaman can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-laslaman's own words
Was just changing password. Logged out of all devices to reset ... A friend was hacked. I opened the link sent from him. Realized it was bogus. I then went in and changed my password to my facebbok page to try and protect it. Can not get back in. Facebook not accepting my phone number, code generator not working. Sent image of me with code written on paper in my hand. Need to get in to my account.
The instructions take for granted that you are still logged in on one of your devices
Want into my account
Been with FB since ****. Admin several groups with positive message
FB will not except my phone number so can not authenticate
I have an issue with Facebook too
How GetHuman-laslaman fixed the problem
We are waiting for GetHuman-laslaman to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.