Hello, I was on facebook messaging my old fire chief about some videos that were sent t...

GetHuman-seanfoc's customer service issue with Facebook from June 2018

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The issue in GetHuman-seanfoc's own words
Hello, I was on facebook messaging my old fire chief about some videos that were sent to me on another account. I sent him the videos because he wanted to help and then all of the sudden my account was just closed. It said I posted inappropriate videos. My intent was never to post anything inappropriate but to resolve a scammer that was sending me stuff. This kind of thing has never happened to me before. I need my account because I help with a volunteer organization through Switzerland and it is also my only way of contacting certain family members who are deployed at the moment. Please help.
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Facebook

Customer service issue
Reported by GetHuman-seanfoc
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 59728 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-seanfoc started working on this issue
Jun 30th, 2018 4:30am
GetHuman-seanfoc indicated the issue is not fixed yet.
Jun 30th, 2018 5:31am