I had a problem log into my account I tried to recover my password and realize I don't...

GetHuman-salaamis's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-salaamis's own words
I had a problem log into my account I tried to recover my password and realize I don't have access to the phone number or email attached I sent you guys a copy of my ID so I'm wondering how long it's going to take for me to get back into my Facebook account I do not want to make a new one because a lot of memories are on that Facebook can someone please help me reset my phone number email and password for my account thank you my name is Isaiah Salaam
GetHuman-salaamis did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-salaamis
Jun 29th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 59403 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-salaamis started working on this issue
Jun 29th, 2018 8:08pm
GetHuman-salaamis indicated the issue is not fixed yet.
Jun 30th, 2018 6:35am