I received an email from FB saying my phone * has been deactivated because my carrier s...
GetHuman-emsafema's customer service issue with Facebook from June 2018
Help with my Facebook issue
The issue in GetHuman-emsafema's own words
I received an email from FB saying my phone * has been deactivated because my carrier says my phone * is no longer valid.**I have had the same phone * for years and it hasn't changed nor has my phone service been disrupted.**I have two factor authentication but for whatever reason I can longer receive the SMS code from FB.**I have gone thru the process of submitting my photo of me holding government I.D. and nothing! Can't I get a code via email or have my phone * reinstated?**My screen name is Eric McCollum*My phone * is ***-***-****.
GetHuman-emsafema did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-emsafema fixed the problem
I did nothing more to fix it. I kept trying to log in and receive a SMS code for the two factor authentication and I finally got one after a couple of days trying. I assume gethuman helping was a factor.
Please help with my Facebook issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.