I'm unable to log into my Facebook account or recover my password with my email or my p...

GetHuman-toriboy's customer service issue with Facebook from June 2018

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The issue in GetHuman-toriboy's own words
I'm unable to log into my Facebook account or recover my password with my email or my phone number. I received an email that said***"Hi Jason,* *The phone number (***) ***-**** has been deactivated for Facebook text messages due to the following reason: the mobile service provider this number was registered with no longer recognizes this number as valid. If you changed your mobile number or switched mobile service providers, please visit Facebook to add your number again.* *Thanks,*The Facebook Team"**However, I am at my phone provider "T-Mobile" and can assure you my number has not been changed or tampered with at any time. I need someone to help me receive a text or an email to recover my account. I know this is possible because they were kind enough to let me use their desktop to recover my yahoo account and I received a text message that way.**This is important that I am able to contact my family and friends as I am ACROSS THE COUNTRY and don't know anyone here.**Thank you very much for your help,**-Jason
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Facebook

Customer service issue
Reported by GetHuman-toriboy
Jun 29th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 59368 others
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GetHuman-toriboy started working on this issue
Jun 29th, 2018 7:09pm