I created this account as a work Facebook account to manage the Cottonwood Parks & Recr...

GetHuman-jfrewin's customer service issue with Facebook from June 2018

2 views
 | 
59250 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-jfrewin's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-jfrewin may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jfrewin's own words
I created this account as a work Facebook account to manage the Cottonwood Parks & Recreation Page as well as the Old Town Music and the Market Facebook page to post events for the City of Cottonwood Parks & Recreation. Twice now I have shared a created event onto local event boards and instantly my account gets blocked. I submitted a photo of myself as it requested when I was blocked LAST WEDNESDAY the **th of June, and it still says my photo is in review. I was paying for Facebook to boost a post for a movie in the park while I was blocked, and I was unable to follow how my paid ad even did because my Facebook account is blocked for doing exactly what I am supposed to be doing with my Facebook account, spreading local events for the City of Cottonwood! I have filled out this form and tried contacting Facebook for the past week, and my account is still blocked. Please could you let me know what I have done wrong to get blocked for a *nd time within a couple of weeks? I have read through all of the rules and guidelines and I have done absolutely nothing wrong. I have simply created events that are occurring and posted them on a few of the local boards for events! We have a big following on the Cottonwood Parks & Recreation Page, and I am unable to manage it, post new events, respond to people, and most importantly follow up on ads that we are paying Facebook for! Please reactivate my account and please do something to prevent it from getting blocked again. It is hurting our marketing, and we are wasting money spending it on Facebook when we are not even able to manage the ads that we pay for. **Thank you, *Josh Frewin******@***.com
GetHuman-jfrewin did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-jfrewin fixed the problem
We are waiting for GetHuman-jfrewin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jfrewin fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jfrewin
Jun 29th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 59250 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jfrewin started working on this issue
Jun 29th, 2018 4:08pm