Hi, I am unable to access my account as it states there is no record of my email or pas...

GetHuman833005's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman833005's own words
Hi, I am unable to access my account as it states there is no record of my email or password even though my email & password is already shown on the log-in page. This is affecting both my personal account & business !**I am tired of constantly having to change my info.* Why can't i contact you folks when a problem comes up ?**Please correct this or or I will cancel my accounts as this happens all the time !!*I want to know WHY this happens?**Please respond as I don't have much faith in PayPals system.
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Facebook

Customer service issue
Reported by GetHuman833005
Jun 29th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 59229 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman833005 started working on this issue
Jun 29th, 2018 3:36pm
GetHuman833005 indicated the issue is not fixed yet.
Jul 2nd, 2018 5:02pm