My phone re acitivated its self this morning which resulted in my Facebook signing me o...

GetHuman-sharnac's customer service issue with Facebook from June 2018

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The issue in GetHuman-sharnac's own words
My phone re acitivated its self this morning which resulted in my Facebook signing me out, I have forgotten my password and I'm not able to reset it because my Email linked to my Facebook is my old one that I no longer have access too! I've tried to log in that many times that it now says I am no longer able to gain access to my account and its not even showing when I search for it... I was just wondering if you'd be able to help me get my account back???
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Facebook

Customer service issue
Reported by GetHuman-sharnac
Jun 29th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 59074 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sharnac started working on this issue
Jun 29th, 2018 11:56am