My facebook got hacked, and sent out a message too all my contacts, I then proceeded to...

GetHuman832203's customer service issue with Facebook from June 2018

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59006 similar
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Help with my Facebook issue
GetHuman832203's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman832203 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman832203 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman832203's own words
My facebook got hacked, and sent out a message too all my contacts, I then proceeded too change my password, and it told me too type a * digit number for my verification, I tried too doing it a few times and wouldn't work. So I waited a few hours later and tried again, same result, only this time it said I was locked out for being too fast? Please help me resolve this matter, thank you very much!
GetHuman832203 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman832203
Jun 29th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 59006 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman832203 started working on this issue
Jun 29th, 2018 9:52am
GetHuman832203 indicated the issue is not fixed yet.
Jun 29th, 2018 10:53am
GetHuman832203 indicated the issue is not fixed yet.
Jun 29th, 2018 10:55am
GetHuman832203 indicated the issue is not fixed yet.
Jun 29th, 2018 10:55am
GetHuman832203 indicated the issue is not fixed yet.
Jun 29th, 2018 12:44pm
GetHuman832203 indicated the issue is not fixed yet.
Jun 29th, 2018 12:45pm