Hi, we have just received a notification from facebook to 'review your name on facebook...

GetHuman831725's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman831725's own words
Hi, we have just received a notification from facebook to 'review your name on facebook'. We are a business and may have done the wrong thing by setting up an account and then linking a page to it under the name of 'flamin' fireball'. I believe this is the case as when I go to review the name it asked for id. A few questions: Are we able to keep the account under the 'flamin fireball' name? If not, can we change the account name to one of the organisers (note we have our own FB accounts already) and leave the page as 'flaming fireball'? If not, are you able to delete the account without deleting the page? If this is the only option, can you please advise prior to this being be done, as we would like to send a message to all the 'friends' advising them of the issue and to ask them to go to our page and like it in order to receive posts from us. Hopefully we won't have to delete both the account AND the page and start again. Your help on this is much appreciated and urgent as we have an event coming up.

GetHuman831725 did not yet indicate what Facebook should do to make this right.

How GetHuman831725 fixed the problem
The Facebook technician advised that if the account was closed the page would still be open. Fingers crossed !
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Customer service issue
Reported by GetHuman831725
Jun 29th, 2018 - 4 years ago
GetHuman831725 shared how to fix
Seen by 25 customers so far
Similar issue to 58780 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman831725 started working on this issue
Jun 29th, 2018 2:48am
GetHuman831725 confirmed the issue is fixed. Hooray!
Jun 30th, 2018 3:50am