I get notifications about receiving recommendations. When I click on the notification i...

GetHuman-sgoudrea's customer service issue with Facebook from June 2018

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The issue in GetHuman-sgoudrea's own words
I get notifications about receiving recommendations. When I click on the notification it takes me to my insights. I also had a client leave a review on my page and I can’t see it. When I go to my post and click on visitor post nothing loads. I have requested support through the help tab and the response I got was that Facebook will consider my feedback. It wasn’t feedback it was legitimate problems that I’m still having.
GetHuman-sgoudrea did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-sgoudrea
Jun 29th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 58724 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-sgoudrea started working on this issue
Jun 29th, 2018 1:47am
GetHuman-sgoudrea indicated the issue is not fixed yet.
Jun 29th, 2018 11:38am