I haven’t been on Facebook since about March ****. And now I wanna get back on it. *I d...

GetHuman831595's customer service issue with Facebook from June 2018

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Help with my Facebook issue
GetHuman831595's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman831595 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman831595 can let us know if they help or not.
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The issue in GetHuman831595's own words
I haven’t been on Facebook since about March ****. And now I wanna get back on it. *I don’t remember my password that’s the issue. And when I try to restart it I can’t. It sends me too many different places. *For example, it tells me they have to verify Who I am. I figured that was because I been putting in the wrong password for the pass hour. They said if you don’t have access to the email then they can’t verify who I am. But I do have access to the email, but they want me to put in my password. But I don’t know it. *I wanna get back on Facebook but I’m having a hard time getting back on it. *I emailed Facebook a good * times and I still haven’t gotten an email back.
GetHuman831595 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman831595
Jun 29th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 58719 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman831595 started working on this issue
Jun 29th, 2018 1:41am
GetHuman831595 indicated the issue is not fixed yet.
Jun 29th, 2018 2:44am
GetHuman831595 indicated the issue is not fixed yet.
Jun 29th, 2018 2:44am
GetHuman831595 indicated the issue is not fixed yet.
Jun 29th, 2018 2:45am
GetHuman831595 indicated the issue is not fixed yet.
Jul 2nd, 2018 3:42pm