I bought a new phone, and changed service providers, and I was attempting to log in to...

GetHuman831421's customer service issue with Facebook from June 2018

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The issue in GetHuman831421's own words
I bought a new phone, and changed service providers, and I was attempting to log in to my Facebook Messenger (I don't have a Facebook account) so I needed to verify by SMS. I never received a code, I hit 'resend code' multiple times, until I eventually got blocked with error message: "It looks like you're misusing this feature by going too fast. You've been blocked from using it." **I really just want to use Facebook Messenger on my new phone.
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Facebook

Customer service issue
Reported by GetHuman831421
Jun 29th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 58675 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman831421 started working on this issue
Jun 29th, 2018 12:29am