Hi unfortunately someone was able to get past my security features and obtain the email...

GetHuman-mehdidin's customer service issue with Facebook from June 2018

1 view
58593 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-mehdidin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mehdidin's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mehdidin will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mehdidin can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mehdidin may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mehdidin's own words
Hi unfortunately someone was able to get past my security features and obtain the email on my account which is my real name. I had to report a player yesterday who mentioned my real name even though I have never given it to anyone online nor is anyone able to see which email I use in order to sign in.*This player also made a mention about how he creates false PlayStation as well as Facebook accounts to defame people. This morning I searched my name on google as well as Facebook profiles that contain my name. And I was alarmed by a profile that has my name on it and describes that I am *** on the name of the profile as well as the picture of the profile has a known gang carrying swords and knives in the picture. I would appreciate it if your team can help look into this profile which is under the name: Mehdi Dinar Ana Zamel.*Mehdi Dinar is my real name there is only one Dinar family where I’m from in Casablanca Morocco, and there is only one Mehdi in my age range in my entire family, also the word Ana Zamel means I am *** in Moroccan dialect. I’m very concerned especially regarding the picture in the background shows a gang holding knives and swords that are known for terrorizing people. I will also be contacting the police and some authorities in Canada where I’m from and also in Morocco where I travel to visit my family.*You guys should know that this issue would have caused a severe risk to my well being had I not found this fake profile and went to Morocco there is a strong chance I would possibly have got beaten to death by some mobs in Morocco. This would even cause harm to my marriage and other relationships. Thank you for your help in this matter.**Respectfully**Mehdi Dinar
GetHuman-mehdidin did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-mehdidin fixed the problem
We are waiting for GetHuman-mehdidin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mehdidin fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mehdidin
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 58593 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mehdidin started working on this issue
Jun 28th, 2018 10:30pm