I have had another account opened that purports to be me ,account that has been created...
GetHuman-joyflave's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-joyflave's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-joyflave's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joyflave will want to follow the link below to head to their help center. We will check on GetHuman-joyflave later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-joyflave may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-joyflave's own words
I have had another account opened that purports to be me ,account that has been created is not mine ,I have changed my password on my original account ,can you please close down the one that is incorrect as they are impersonating me for some reason ,I do not want anyone in my contacts list to taken in by this fraud ,I have taken a snip of the incorrect one but it will not allow me to attach to this message
GetHuman-joyflave did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-joyflave fixed the problem
We are waiting for GetHuman-joyflave to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.