A video ad that I'm boosting is being marked as 'poor ad experience'. After carefully r...

GetHuman-tiborbog's customer service issue with Facebook from June 2018

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The issue in GetHuman-tiborbog's own words
A video ad that I'm boosting is being marked as 'poor ad experience'. After carefully reading Facebook's ad policies, I'm still not sure why my video is being marked and having its reach reduced. I've tried * different re-edits of the video in hopes of trimming the 'poor' content to no avail, they all get marked. I would like a specific reason so I can take the appropriate steps necessary to resolve this issue.
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Facebook

Customer service issue
Reported by GetHuman-tiborbog
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 58472 others
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Timeline
GetHuman-tiborbog started working on this issue
Jun 28th, 2018 7:19pm