My Facebook account is on my Apple iPad. I have been having the problem for the last s...
GetHuman830355's customer service issue with Facebook from June 2018
Help with my Facebook issue
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GetHuman830355's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman830355 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman830355 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Before contacting them, items GetHuman830355 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman830355's own words
My Facebook account is on my Apple iPad. I have been having the problem for the last several day (approximately *). This is the only app I’m having problems with. When I log into Facebook, I only get one news item. If there are comments for that one item, I can see them. So far, none of them will let me comment (no share option). Waiting for the program to download doesn’t work. The working symbol twirls for a minute or two and then stops. I get birthday reminders and can leave them a message. I can do a search, find a friend, and see their items. To recap, I only receive one (sometimes two) news feeds. Waiting for them to download doesn’t help. I use an Apple iPad.
GetHuman830355 did not yet indicate what Facebook should do to make this right.
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