My Facebook account is on my Apple iPad. I have been having the problem for the last s...

GetHuman830355's customer service issue with Facebook from June 2018

1 view
 | 
58463 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman830355's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman830355's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman830355 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman830355 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman830355 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman830355's own words
My Facebook account is on my Apple iPad. I have been having the problem for the last several day (approximately *). This is the only app I’m having problems with. When I log into Facebook, I only get one news item. If there are comments for that one item, I can see them. So far, none of them will let me comment (no share option). Waiting for the program to download doesn’t work. The working symbol twirls for a minute or two and then stops. I get birthday reminders and can leave them a message. I can do a search, find a friend, and see their items. To recap, I only receive one (sometimes two) news feeds. Waiting for them to download doesn’t help. I use an Apple iPad.
GetHuman830355 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman830355 fixed the problem
We are waiting for GetHuman830355 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman830355 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman830355
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 58463 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman830355 started working on this issue
Jun 28th, 2018 7:06pm