Mrs Leslie Jane Bolton*here I use my samsung tablet for fb tried to go to it today not...

GetHuman830231's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman830231 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman830231 can let us know if they help or not.
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The issue in GetHuman830231's own words
Mrs Leslie Jane Bolton*here I use my samsung tablet for fb tried to go to it today not used in while.*the page was frozen tried togo to security see its logged into in Lewes Uk*I set it up years ago under *****@***.com & has v old messenger under outlook. I got carphone warehouse to put onto last mobile under mob no ***** ****** sync with tablet however I thought it was updated to my email of past *years *****@***.com*left it logged in always now cant recover it. Think its hacked
GetHuman830231 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman830231
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 58439 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman830231 started working on this issue
Jun 28th, 2018 6:34pm
GetHuman830231 confirmed the issue is fixed. Hooray!
Jun 28th, 2018 8:26pm