On one of the business pages i manage, an employee left working there to go on their ow...

GetHuman-russjr's customer service issue with Facebook from June 2018

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The issue in GetHuman-russjr's own words
On one of the business pages i manage, an employee left working there to go on their own. There are reviews on the page specific to that employee. I want to remove those reviews. people are going to the Facebook page and seeing reviews for him, then calling to schedule an appointment with him. Then the office people have to spend time explaining to them that he doesn't work there anymore and has his own business.
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Customer service issue
Reported by GetHuman-russjr
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman-russjr started working on this issue
Jun 28th, 2018 5:19pm