My phone number was defrauded, therefore I can no longer use it to sign in to my accoun...

GetHuman-xtetz's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-xtetz's own words
My phone number was defrauded, therefore I can no longer use it to sign in to my account. I have absolutely no way to access my old number at all. I uploaded a picture of my I.D. as requested by the website to recover my accouny on my new device but it was to no avail. Please help me fix this issue asap. Also the email linked to my facebook(*****@***.com) is different than the one I currently use
GetHuman-xtetz did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-xtetz
Jun 28th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 58355 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-xtetz started working on this issue
Jun 28th, 2018 4:47pm
GetHuman-xtetz indicated the issue is not fixed yet.
Jun 28th, 2018 5:53pm