I sent out a payment to a friend to help with lanterns for my friends birthday who pass...

GetHuman-erikasin's customer service issue with Facebook from June 2018

58259 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-erikasin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-erikasin's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-erikasin will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-erikasin can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-erikasin's own words
I sent out a payment to a friend to help with lanterns for my friends birthday who passed away. Needless to say she never accepted the payment and the lanterns we're not bought. Facebook has said sent me like * notifications that the payment would expire that say and it keeps pushing it back. She lost her phone at the airport yesterday so she cannot cancel it herself. I need the money back ASAP because I don't want it floating around in cyber land.
GetHuman-erikasin did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-erikasin fixed the problem
We are waiting for GetHuman-erikasin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-erikasin fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-erikasin
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 58259 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-erikasin started working on this issue
Jun 28th, 2018 2:59pm