I sent out a payment to a friend to help with lanterns for my friends birthday who pass...

GetHuman-erikasin's customer service issue with Facebook from June 2018

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The issue in GetHuman-erikasin's own words
I sent out a payment to a friend to help with lanterns for my friends birthday who passed away. Needless to say she never accepted the payment and the lanterns we're not bought. Facebook has said sent me like * notifications that the payment would expire that say and it keeps pushing it back. She lost her phone at the airport yesterday so she cannot cancel it herself. I need the money back ASAP because I don't want it floating around in cyber land.
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Facebook

Customer service issue
Reported by GetHuman-erikasin
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 2 customers so far
Similar issue to 58259 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-erikasin started working on this issue
Jun 28th, 2018 2:59pm