My hacker changed everything my name my phone number my email address so I cannot sign...
GetHuman-lisakozl's customer service issue with Facebook from June 2018
Help with my Facebook issue
GetHuman-lisakozl's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lisakozl will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lisakozl can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lisakozl's own words
My hacker changed everything my name my phone number my email address so I cannot sign into anything at all. I had facebook since **** and I'm very disappointed. The hackers name is Adda Attia but I don't know anything else. I have that I work at a pharmacy and that I went to stoneham high school. The picture is some guy with his shirt off drinking a smoothie from a straw. PLEASE DISABLE OR SOMEHOW HELP ME GET MY INFORMATION BACK.
GetHuman-lisakozl did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lisakozl fixed the problem
We are waiting for GetHuman-lisakozl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.