I have an account under the name 'Paul Jay Junsworth' but I no longer know my password...
GetHuman-junswort's customer service issue with Facebook from June 2018
Help with my Facebook issue
GetHuman-junswort's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-junswort will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-junswort can let us know if they help or not.
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The issue in GetHuman-junswort's own words
I have an account under the name 'Paul Jay Junsworth' but I no longer know my password. When I click on the 'forgotten password' icon it sends a link or message to my old email address *****@***.com' which I no longer use and do not know the password for. When I try and reactivate my old email account it send a re-activation text to my old phone number. I just want to get back online but it is proving impossible.
GetHuman-junswort did not yet indicate what Facebook should do to make this right.
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