I have an account under the name 'Paul Jay Junsworth' but I no longer know my password...

GetHuman-junswort's customer service issue with Facebook from June 2018

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The issue in GetHuman-junswort's own words
I have an account under the name 'Paul Jay Junsworth' but I no longer know my password. When I click on the 'forgotten password' icon it sends a link or message to my old email address *****@***.com' which I no longer use and do not know the password for. When I try and reactivate my old email account it send a re-activation text to my old phone number. I just want to get back online but it is proving impossible.
GetHuman-junswort did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-junswort
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 58002 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-junswort started working on this issue
Jun 28th, 2018 9:12am
GetHuman-junswort shared this issue with others over email
Jun 28th, 2018 9:13am
GetHuman-junswort indicated the issue is not fixed yet.
Jun 29th, 2018 10:12am