Why are you not sending me the reset code?

GetHuman-yagoda's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-yagoda's own words
Log into my account ... I am not receiving the code to reset my password. I have contacted AOL and they say they have contacted Facebook because the issue is on their end, but I still can not get a code to reset the password.
It is the only form of social media I use. I am currently traveling on a month long road trip and my family is tracking me along the way when I post. Now they are frantic because I haven’t been able to get in my account.
Send me a reset code ASAP
I have been loyal since **** and use only Facebook as my social media.
I keep trying to reset it. I have contacted AOL who said it’s Facebook who isn’t sending it.
I have an issue with Facebook too
How GetHuman-yagoda fixed the problem
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Facebook
Customer service issue
Reported by GetHuman-yagoda
Jun 28th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 57952 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-yagoda started working on this issue
Jun 28th, 2018 7:50am
GetHuman-yagoda indicated the issue is not fixed yet.
Jun 28th, 2018 7:50am
GetHuman-yagoda indicated the issue is not fixed yet.
Jun 28th, 2018 7:56am