Hello, my father bought a new phone and has forgot his Facebook password and can no lon...

GetHuman-costinr's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-costinr's own words
Hello, my father bought a new phone and has forgot his Facebook password and can no longer log in to his account, we have tried with the code email to reset his password but because his email adress is his email from work the emails are restricted sent direct to spam and he has no access to them, can you please redirect the email to my email or tell me another way to get the account. His email is *****@***.com and mine is *****@***.com
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Customer service issue
Reported by GetHuman-costinr
Jun 28th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 57939 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-costinr started working on this issue
Jun 28th, 2018 7:28am
GetHuman-costinr indicated the issue is not fixed yet.
Jun 29th, 2018 9:49am