To Whom It May Concern:**Hi, I just have a suggestion. I've noticed, that you guys adde...

GetHuman-mgdaless's customer service issue with Facebook from June 2018

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The issue in GetHuman-mgdaless's own words
To Whom It May Concern:**Hi, I just have a suggestion. I've noticed, that you guys added, that kind of new thing named, "Legacy Contact." I personally find eww :p nevertheless, the point is, that I am certain, that a lot of people never are going to use that feature, because, they are not going to risk, that their personal stuff is going to be read by someone else. I could go on and on with different examples that I know why a lot of people never are going to use that feature. My suggestion is, why don't you create a type of feature, where anyone who knows about someone who has passed away, would be able to use that feature and you guys would delete that account. Anonymous of course!! We don't want the relatives angry at the rest of us who don't want to see that name floating on facebook when the person already left this planet. You guys are geniuses at creating things, so this would be a nice, simple, straightforward way to help with that. I personally don't want anyone reading my personal, private stuff, forget it!!! In the mean time, if you decide to do something like that, I already know of * people who passed away years ago and one of them had * pages. Thank you for your kind attention and considering this option. You can let us know on the news feed if you guys create something like that. Thank you again :)
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Facebook

Customer service issue
Reported by GetHuman-mgdaless
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 57887 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mgdaless started working on this issue
Jun 28th, 2018 5:47am
GetHuman-mgdaless indicated the issue is not fixed yet.
Jul 2nd, 2018 6:10pm
GetHuman-mgdaless indicated the issue is not fixed yet.
Jul 21st, 2018 12:40am