My husband blocked me during our divorce. We didn’t go through with it and we are backe...

GetHuman-dkjlml_'s customer service issue with Facebook from June 2018

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The issue in GetHuman-dkjlml_'s own words
My husband blocked me during our divorce. We didn’t go through with it and we are backed together. So he unblocked me. But he can’t search me or message me. When I try to search him, I can’t find him. It’s like he still has me blocked. But I know he doesn’t. We have both made sure we are not blocked on Facebook and messenger. Please help. We don’t know why this is happening. Our daughter manage to add us both to a group chat. I tried to send him a message through that and it shows a red exclamation mark and shows an error message. Same thing on his end. Please help us. We would like to be on each other’s facebooks again. Linda Taylor and Johnny Lloyd Taylor
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Facebook

Customer service issue
Reported by GetHuman-dkjlml_
Jun 28th, 2018 - a yr ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dkjlml_ started working on this issue
Jun 28th, 2018 5:23am
GetHuman-dkjlml_ indicated the issue is not fixed yet.
Jun 28th, 2018 12:49pm
GetHuman-dkjlml_ indicated the issue is not fixed yet.
Jun 29th, 2018 6:59am