I signed up many years ago and no longer have the old email which was *****@***.com I...

GetHuman-tbialas's customer service issue with Facebook from June 2018

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The issue in GetHuman-tbialas's own words
I signed up many years ago and no longer have the old email which was *****@***.com I have tried to edit my email in Settings but it does NOT work! I want to remove the old email and add my new email which is *****@***.com I also do NOT remember my old password! It says a code is being sent to my phone (***)***-**** but it NEVER arrives! I want to access my Facebook account on a second computer I just purchased but cannot because I don't remember my password and no longer have the old email AND the Code is NOT being sent to my phone for some reason.! I just want to change my email and retrieve my old password or reset it.
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Facebook

Customer service issue
Reported by GetHuman-tbialas
Jun 28th, 2018 - a yr ago
I have an issue with Facebook too
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Seen by 4 customers so far
Similar issue to 57851 others
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Timeline
GetHuman-tbialas started working on this issue
Jun 28th, 2018 4:29am