Hi, *I have my shopify store connected to my facebook page (Seven Sundays Studios).*Whi...

GetHuman-anyagr's customer service issue with Facebook from June 2018

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The issue in GetHuman-anyagr's own words
Hi, *I have my shopify store connected to my facebook page (Seven Sundays Studios).*While trying to tag one of my products on Instagram it didn't allow me. After chatting with shopify support they discovered that my product was NOT APPROVED by Facebook because it was flagged for adult content. They think it's because it had a word "sensual" in it. Its' actually a hand knit blanket. I'd like to keep this description, it's essential to a lot of my products.*Can you please advise how I can resolve this issue?
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Customer service issue
Reported by GetHuman-anyagr
Jun 27th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 10 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-anyagr started working on this issue
Jun 27th, 2018 6:12pm
GetHuman-anyagr indicated the issue is not fixed yet.
Jun 28th, 2018 7:45pm
GetHuman-anyagr indicated the issue is not fixed yet.
Jul 5th, 2018 8:20am