I thought I had been hacked, so I logged out and changed my p***word. But in order to g...

GetHuman-ssnetter's customer service issue with Facebook from June 2018

Help with my Facebook issue
I thought I had been hacked, so I logged out and changed my p***word. But in order to get back into it, I needed my code generator number and I'm afraid I cannot remember what that number was. *Facebook says it is sending me that number by sms messaging, but I haven't received one at all. Can you help me?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-ssnetter
Jun 26th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 55711 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ssnetter started working on this issue
Jun 26th 2:05am
GetHuman-ssnetter indicated the issue is not fixed yet.
Jun 26th 3:19am
GetHuman-ssnetter indicated the issue is not fixed yet.
Jun 26th 1:56pm