Ive been locked out of my account completwly and it says phone and emaol foe account do...

GetHuman820929's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman820929's own words
Ive been locked out of my account completwly and it says phone and emaol foe account doesnt exist when I try to recover. Please help
GetHuman820929 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman820929
Jun 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 55705 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman820929 started working on this issue
Jun 26th 1:54am
GetHuman820929 indicated the issue is not fixed yet.
Jun 26th 4:01am
GetHuman820929 indicated the issue is not fixed yet.
Jun 26th 5:19am