I've been temporarily lockedout of facebook. Using it for about a year and not the most...

GetHuman-kaptivaa's customer service issue with Facebook from June 2018

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I've been temporarily lockedout of facebook. Using it for about a year and not the most technical guy. The message I got was someone used my account from a device or location they didn't recognize. Or something. Asked for my account and to create a new one. I've attempted all those but to no avail. Don't know what to do. Please advise. Thanks. - Jonny Katof
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Customer service issue
Reported by GetHuman-kaptivaa
Jun 26th, 2018 - 4 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kaptivaa started working on this issue
Jun 26th 12:53am
GetHuman-kaptivaa confirmed the issue is fixed. Hooray!
Jun 29th 2:16am