I forgot my Facebook account. I’m trying to recover it and reset my password. For some...

GetHuman-fchina's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-fchina's own words
I forgot my Facebook account. I’m trying to recover it and reset my password. For some reason Facebook keeps sending me the same code since yesterday. So, now Facebook is telling that I’ve entered the code too many times. I need to recover my Facebook account ASAP
GetHuman-fchina did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-fchina
Jun 26th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 55658 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-fchina started working on this issue
Jun 26th 12:42am
GetHuman-fchina indicated the issue is not fixed yet.
Jun 26th 10:27pm