My account was hacked. When I tried resetting my p***word I had to verify the email...

GetHuman-geecheei's customer service issue with Facebook from June 2018

Help with my Facebook issue
My account was hacked. When I tried resetting my p***word I had to verify the email ***ociated with my facebook account. That email was over **yrs old and I did not remember the p***word. I contacted Hotmail technical support, they attempted to recover the account but said it was to old and no longer active. I have * business pages under my facebook account so im trying to get back on my page without having to start all over.
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-geecheei
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 55627 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-geecheei started working on this issue
Jun 25th 11:49pm
GetHuman-geecheei indicated the issue is not fixed yet.
Jun 26th 2:22pm