My account was hacked. When I tried resetting my p***word I had to verify the email...

GetHuman-geecheei's customer service issue with Facebook from June 2018

Help with my Facebook issue
My account was hacked. When I tried resetting my p***word I had to verify the email ***ociated with my facebook account. That email was over **yrs old and I did not remember the p***word. I contacted Hotmail technical support, they attempted to recover the account but said it was to old and no longer active. I have * business pages under my facebook account so im trying to get back on my page without having to start all over.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-geecheei
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 55627 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-geecheei started working on this issue
Jun 25th 11:49pm
GetHuman-geecheei indicated the issue is not fixed yet.
Jun 26th 2:22pm