I have an account Jelly Janezic using my old email *( *****@***.com ) which is no longe...

GetHuman820468's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman820468's own words
I have an account Jelly Janezic using my old email *( *****@***.com ) which is no longer active how do I get into it as I have family photo's and videos. **I made a another account in **** but I still want to get into old account and access my photos.
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Customer service issue
Reported by GetHuman820468
Jun 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 55590 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman820468 started working on this issue
Jun 25th 11:18pm
GetHuman820468 indicated the issue is not fixed yet.
Jun 26th 9:12am
GetHuman820468 indicated the issue is not fixed yet.
Jun 26th 9:13am
GetHuman820468 indicated the issue is not fixed yet.
Jun 27th 9:39pm