FB has always opened up when I tap on blue F. Now it asks for p***word, when I enter PW...

GetHuman820430's customer service issue with Facebook from June 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
FB has always opened up when I tap on blue F. Now it asks for p***word, when I enter PW, asks for activation code. Says SMS will send code shortly. It does not send code. Tech at Sprint store thinks it has been compromised. HELP
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Facebook

Customer service issue
Reported by GetHuman820430
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 55581 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman820430 started working on this issue
Jun 25th 11:10pm
GetHuman820430 confirmed the issue is fixed. Hooray!
Jun 27th 1:54am