Hello My name is Pauline Harper. I started FB when I lived in France. I used my French...

GetHuman-mspaulin's customer service issue with Facebook from June 2018

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Hello My name is Pauline Harper. I started FB when I lived in France. I used my French e mail address was *****@***.com*I am now living in UK my French email address does not work anymore. I have lost my password so cannot access my account to change to my new email account which is ******@***.com as FB will only send to my French email which no longer works. I have been notified that somebody in Sheffield had accessed my FB account!. This may not have been the first time something like this has happened.* Would it be best to shut now completely my existing FB account and set up another FB account with my UK from scratch?
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Customer service issue
Reported by GetHuman-mspaulin
Jun 25th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mspaulin started working on this issue
Jun 25th 9:19pm
GetHuman-mspaulin confirmed the issue is fixed. Hooray!
Jun 26th 12:11pm
GetHuman-mspaulin indicated the issue is not fixed yet.
Jun 26th 12:12pm
GetHuman-mspaulin confirmed the issue is fixed. Hooray!
Jun 27th 3:20pm