my facebook was hacked and both security emails and phone number was changed so i cant...

GetHuman-jakepaav's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-jakepaav may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
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Waiting to see what went wrong with our suggestion for how to get Facebook help.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue and preferred resolution, in GetHuman-jakepaav's own words:
my facebook was hacked and both security emails and phone number was changed so i cant recover the new p***word to reset it. ive sent in my id photo and have had NO help. I would like to get my account back. Ive had to make a new account for work. but would like me old one back. Its Jake Paavilainen and my photo is of me and my wife and two girls. But ive tried everything to gain access and i cant
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-jakepaav
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-jakepaav started working on this issue
Jun 25th 7:25pm