Someone has admitted to setting up a fake account, and is now har***ing my partner. I h...

GetHuman-vodka__s's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-vodka__s may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-vodka__s's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-vodka__s will want to follow the link below to head to their help center. We will check on GetHuman-vodka__s later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-vodka__s's own words:
Someone has admitted to setting up a fake account, and is now har***ing my partner. I have had enough as they are slandering me and bullying. I want the culprit found and this stopped!!
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-vodka__s
Jun 25th, 2018 - 2 mons ago
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GetHuman-vodka__s started working on this issue
Jun 25th 7:06pm