I have an account of @krista.vaughan.***Which I have had since ** or ** *That I can no...

GetHuman-kristava's customer service issue with Facebook from June 2018

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I have an account of @krista.vaughan.***Which I have had since ** or ** *That I can no longer get into due to change of a cell phone number because resetting a p***word the code is going to that old cell phone number.. I do not want to lose this account for the simple fact I have had this account this for some time now.. *My name is krista Vaughan. I even added my new cell number on my settings thinking it would send to that number as well but it doesnt.. which is ***-***-****.. old cell ***-***-*****If there is anyway possible I could get the p***word to my account I would greatly appreciate it..
I trust that Facebook will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-kristava
Jun 25th, 2018 - 2 mons ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kristava started working on this issue
Jun 25th 4:40pm
GetHuman-kristava confirmed the issue is fixed. Hooray!
Jun 25th 5:40pm