I have an account of @krista.vaughan.***Which I have had since ** or ** *That I can no...

GetHuman-kristava's customer service issue with Facebook from June 2018

4 views
 | 
55276 similar
 | 
0 following
Help with my Facebook issue
How did GetHuman-kristava do it?
Waiting to hear how GetHuman-kristava fixed the problem to share with other customers.
The issue in GetHuman-kristava's own words
I have an account of @krista.vaughan.***Which I have had since ** or ** *That I can no longer get into due to change of a cell phone number because resetting a password the code is going to that old cell phone number.. I do not want to lose this account for the simple fact I have had this account this for some time now.. *My name is krista Vaughan. I even added my new cell number on my settings thinking it would send to that number as well but it doesnt.. which is ***-***-****.. old cell ***-***-*****If there is anyway possible I could get the password to my account I would greatly appreciate it..
GetHuman-kristava did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kristava fixed the problem
We are waiting for GetHuman-kristava to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-kristava fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-kristava
Jun 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 55276 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kristava started working on this issue
Jun 25th 4:40pm
GetHuman-kristava confirmed the issue is fixed. Hooray!
Jun 25th 5:40pm