I would like a way to access my child's account in order to change her password after b...
GetHuman-milenafe's customer service issue with Facebook from June 2018
Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-milenafe's own words
I would like a way to access my child's account in order to change her password after being hacked. We don't have the phone numbers and email address anymore that is on her profile page. ASAP. We've done all the help topics but nothing because we have no access to any of the PHONE NUMBERS OR EMAIL ADDRESS THAT SHE PROVIDED WHEN SHE OPENED FACEBOOK!!!
GetHuman-milenafe did not yet indicate what Facebook should do to make this right.
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