I have my main account and then I created a second account for giveaways etc.. It is te...

GetHuman-jacindaa's customer service issue with Facebook from June 2018

2 views
 | 
55253 similar
 | 
0 following
Help with my Facebook issue
Before contacting them, items GetHuman-jacindaa may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-jacindaa's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jacindaa will want to follow the link below to head to their help center. We will check on GetHuman-jacindaa later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-jacindaa's own words:
I have my main account and then I created a second account for giveaways etc.. It is telling me that I cannot log in, I need to enter my mobile number for a text code which I am supposed to enter. I do not have a cell phone, just a normal old wall phone so I cannot complete this step and so cannot use the account it seems. Is there any way to byp*** this?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-jacindaa fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-jacindaa
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 55253 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jacindaa started working on this issue
Jun 25th 4:12pm