I am not able to get into my account. The reset codes do not work. I forgot my p***word...

GetHuman814237's customer service issue with Facebook from June 2018

Help with my Facebook issue
I am not able to get into my account. The reset codes do not work. I forgot my p***word and I don't want a new fb. Please reset this fb
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman814237
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 55223 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman814237 started working on this issue
Jun 25th 3:45pm
GetHuman814237 indicated the issue is not fixed yet.
Jun 25th 3:45pm