tried adding a new ad to my ad manager account but got this msg **Our records indicate...

GetHuman-restasur's customer service issue with Facebook from June 2018

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The issue in GetHuman-restasur's own words
tried adding a new ad to my ad manager account but got this msg **Our records indicate that your payments account was disabled because it violates Facebook's terms of service. In the interest of protecting our users, we cannot confidently re-enable your payments account at this time.**Thanks for your understanding,**is there anyway i should be able to fix this issue ???
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Facebook

Customer service issue
Reported by GetHuman-restasur
Jun 25th, 2018 - 6 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-restasur started working on this issue
Jun 25th 3:32pm