I lost my phone about a week ago and believe someone stole it. The next day on my lab t...

GetHuman-dawnrot's customer service issue with Facebook from June 2018

Help with my Facebook issue
I lost my phone about a week ago and believe someone stole it. The next day on my lab top I tried to go on my face book page and couldn't. I didn't have a phone for several days and when I got a new phone I tried to go on my face book page on their and couldn't either. It kept saying my email address couldn't be found. Well I didn't cancel my account or page and I don't know what happened. I need to see about recovering my page.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman-dawnrot
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 55203 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dawnrot started working on this issue
Jun 25th 3:28pm
GetHuman-dawnrot indicated the issue is not fixed yet.
Jun 25th 8:23pm