I created an account to start a facebook page for my company, I did not realise at the...

GetHuman818384's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman818384's own words
I created an account to start a facebook page for my company, I did not realise at the time that this was not acceptable, it was done as I didn't want my clients to be able to access my fb profile. I am now happy to create the page from my fb profile but it won't allow me to create my business username as it is already in use. I cannot access the other account to disable anything as fb has already done that. I just want to do the right thing now but am running into a massive brick wall, it would be even better if I could move the page over to my original fb profile but I cant get into it to do that, I had no notification that what I had done was wrong or to allow me to deal with this. Please help me sort this out without having to change all the business settings etc.
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Facebook

Customer service issue
Reported by GetHuman818384
Jun 25th, 2018 - 4 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 55202 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman818384 started working on this issue
Jun 25th 3:27pm
GetHuman818384 indicated the issue is not fixed yet.
Jun 25th 4:57pm
GetHuman818384 indicated the issue is not fixed yet.
Jun 26th 6:52pm
GetHuman818384 indicated the issue is not fixed yet.
Jun 26th 6:52pm
GetHuman818384 indicated the issue is not fixed yet.
Jun 27th 9:44am
GetHuman818384 indicated the issue is not fixed yet.
Jun 28th 5:31pm
GetHuman818384 indicated the issue is not fixed yet.
Jun 28th 5:36pm