I need access to my old facebook account. The email to that account was compromised and...

GetHuman-joceljon's customer service issue with Facebook from June 2018

Help with my Facebook issue
I need access to my old facebook account. The email to that account was compromised and is no longer valid. The email to that account was *****@***.com. My new email is *****@***.com. That profile has very important pictures of my mother and I and she p***ed away. I would really like my pictures.
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-joceljon
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 55177 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-joceljon started working on this issue
Jun 25th 3:10pm
GetHuman-joceljon indicated the issue is not fixed yet.
Jun 28th 6:22pm