Several months ago there was an account created that was not me I reported it the accou...

GetHuman-dallasjo's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-dallasjo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-dallasjo's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dallasjo will want to follow the link below to head to their help center. We will check on GetHuman-dallasjo later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-dallasjo's own words:
Several months ago there was an account created that was not me I reported it the account was closed I had my regular Facebook account on my phone which I use all the time along with messenger now I got a new phone I cannot sign in because of the account that I reported as being not mine I have tried everything I've tried calling I've tried emailing many different places I'm receiving no help whatsoever please help me
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
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Customer service issue
Reported by GetHuman-dallasjo
Jun 25th, 2018 - 2 mons ago
I have an issue with Facebook too
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GetHuman-dallasjo started working on this issue
Jun 25th 1:36pm