I got locked out of my account yesterday and had to provide a photo and they said they...
GetHuman817842's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman817842's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman817842's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman817842 will want to follow the link below to head to their help center. We will check on GetHuman817842 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman817842 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman817842's own words
I got locked out of my account yesterday and had to provide a photo and they said they are still reviewing the photo. I have my childrens photos on there that I can't get back cause it was from a different phone and also I have stuff on there for sale that people were asking about. This is extremely annoying that its taking this long to review a photo and I even got locked out in the first place. I provided everything they needed my photo my number my code they sent to the number I provided and still nothing* Some people said they have been waiting over six months to review the photo. Can someone get back to me to unlock my account
GetHuman817842 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman817842 fixed the problem
We are waiting for GetHuman817842 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.